2025 Best Practice Guide
Raising Standards

Quality & Customer Experience Modules

Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.

2025 Awards Case Study: A new approach to NHS 111

Published on 26 June 2025

2025 Awards Case Study: A new approach to NHS 111

When DHU Healthcare, a not-for-profit Community Interest Company that provides NHS services in the Midlands, were looking to modernise the telephone system for its NHS 111 service, they were looking for more than just a tech supplier.

Read more

Comments (0)Number of views (10)

Author: Leanne McNamee

Categories: Library, Awards Case Studies

Tags:

Print