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Case Studies Modules

Find out how other organisations transformed the way they worked. Learn from almost 20-years of Innovation Award case studies, to take away practical ideas for your own workplace. These case studies are available for Members only please register on the website to view.

Utility Warehouse & Sensée - Partnership Award Case Study 2022

Published on 27 April 2022

Utility Warehouse & Sensée - Partnership Award Case Study 2022

Sensee’s expertise in best practice home working, and the rapid deployment of LiveDesk technology across 950 agents, meant that Utility Warehouse could bring agents into one virtual space, helping people thrive at home, and deliver great customer service.

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Author: Leanne McNamee

Categories: Library, Outsourcing, Awards Case Studies

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