Learning Academy Module Recordings

Over 140 modules of learning form the backbone of our academy, allowing you to focus on what is most relevant and important. Join the courses as online webinars for just £45pp and pace yourself, with learning modules every month or quarter, to build a development plan for the year that is bespoke to your needs. If you missed the live webinar you can watch the recording below. Some of the webinars are repeated but hosted by different Specialists. If you have a favourite you can choose to view their webinars.

 


Dealing with Ad hoc Requests

Published on 14 May 2020

Dealing with Ad hoc Requests

Hosted on 14th May 2020 by David Preece and Ian Robertson

Not all ad hoc requests are time-stealers!  Some of them add value and insight and quickly become BAU work.  This session looks at the art behind identifying what is urgent and valuable and what isn’t.
 - Understand the inevitability of Ad Hoc requests
 - Learn how to prioritise requests and eliminate waste
 - See how asking the right questions enables you to quickly understand the driver behind the request

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Author: Alison Conaghan

Categories: MI & Insight Recording

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