Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards.

We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make.

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in.

Published on 11 March 2026

BPG26: Commercial Metrics

Lastly, we come to the commercial metrics. These are largely financial measures and, in the private sector, they help us understand whether the business is succeeding. They are the metrics that matter most to shareholders and investors. The emphasis placed on different commercial measures often changes as an organisation matures. Newer businesses may prioritise growth, focusing on building a customer base and investing for the future. As organisations become more established, attention tends to shift towards profitability, efficiency and cost control. Both phases are important, and the balance between them will vary over time.