Learning Academy Box Sets

Take the opportunity to gain accreditation in a specific subject. Our Box Sets are groups of related modules that help you focus your learning. The full box set cost includes your accreditation. To complete accreditation, you need to watch all the modules and complete this form to describe what you have taken from the modules and how you have applied these in your role.
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Sabio's Vendor Spotlight Series - Transform Workforce Planning with Amazon FCS

Wednesday 25th February, 12:00

Join Sabio for a concise, insight-packed webinar on how Amazon Connect Forecasting, Capacity & Scheduling (FCS) is transforming contact-centre planning. Built on Amazon Web Services, FCS uses AI-driven forecasting, intelligent scheduling, and real-time intraday management to help organisations plan with confidence, adapt faster, and improve both service and employee experience.

Discover how Sabio is helping customers move beyond spreadsheets to modern, data-led workforce planning with Amazon FCS — delivered by Sabio Group.

Dave Vernon,
Director,
The Forum

Jim Fleming,
WFO/WEM Solution Consultant,
Sabio

Pavan Dusanapudi,
Sr Solutions Architect, Applied AI,
AWS

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