Take the opportunity to gain accreditation in a specific subject. Our Box Sets are groups of related modules that help you focus your learning. The full box set cost includes your accreditation. To complete accreditation, you need to watch all the modules and complete this form to describe what you have taken from the modules and how you have applied these in your role. Each Box Set costs £325 +VAT. (Free to anyone on an Assisted Learning Pathway). Click on the descriptions below to book your place now.
Emma leads the Sales Planning team for EE, BT and Plusnet and is responsible for planning and scheduling across the 3 brands. With 15 years’ experience in Contact Centres, she’s spent the last 12 focussed in the world of Planning.
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Categories: 2022 Judges
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