Alison Conaghan
Planning & Insight Specialist
The Forum
Andrew Halliday
Business Improvement & Solution Design Specialist
Openreach
Andy Springall
Head of Sales, Service and Energy
Utility Warehouse
Chris Middlemass
General Manager
Purple Bricks
Colin Whelan
Head of Workforce Optimisation
Hoist Finance
Dave Pittam
Senior Manager
Lloyds Banking Group
Dave Vernon
Director
The Forum
Dave Wilkinson
Regional Planning Manager
British Gas
David Bruce
Business Consultant (Data Science)
David Kay
WFO Solutions Consultant
NICE Systems
David Leather
Director, Transformation
BT, EE & Plusnet
David Preece
Solution Consultant
QStory
Ed Creasey
Director of Pre-Sales International
Calabrio
Graeme Gabriel
WFO Solution Consultant
NICE Systems
Holly Smith
Data, Quality and Process Analyst
Macmillan Cancer Support
Ian Robertson
Insight & Quality Specialist
The Forum
James Hughes
Group Head of Solutions
Sabio
John Bousfield
Solutions Consultant
Verint
John Kelly
Head of Data & Intelligence
North Yorkshire County Council
Kate Dent
Real Time Automation Lead
AXA