Virtual Networking Groups

Our professional community is a unique, safe place to meet and share best practice. Join our networking groups to discuss your challenges and explore new ideas with like-minded professionals. These events are open to everyone, members and non-members (for a taster period). If you would like to join any of the groups you can click on the images below. Don't worry if you cannot make one of the meetings we will keep you involved in future dates. Or you can register for more than one group here. 

Find out about the Leadership network
Predictive Analysis, Insight & Forecasting

Predictive Analysis, Insight & Forecasting

21st Sep 2022, 10:30 - 12:00

13th Dec 2022, 10:30 - 12:00

Scheduling, Working Patterns & Wellbeing

Scheduling, Working Patterns & Wellbeing

29th Sep 2022, 13:30 - 15:00

15th Dec 2022, 13:30 - 15:00

Tactical Planning & Real-Time Effectiveness

Tactical Planning & Real-Time Effectiveness

27th Sep 2022, 13:30 - 15:00

13th Dec 2022,  13:30 - 15:00

Reporting & MI Automation

Reporting & MI Automation

27th Sep 2022, 9:30 - 11:00

13th Dec 2022, 9:30 - 11:00

Analytics network for Speech, Desktop and Text

Analytics network for Speech, Desktop and Text

13th Jul 2022, 13:00 - 14:30

27th Sep 2022, 13:00 - 14:30

13th Dec 2022, 13:00 - 14:30

Quality & Improvement

Quality & Improvement

14th Jul 2022, 15:00 - 16:30

22nd Sep 2022, 14:00 - 15:30 

8th Dec 2022, 14:00 - 15:30 

Knowledge & Content Management

Knowledge & Content Management

6th July 2022, 13:00 - 14:30

28th Sep 2022, 13:00 - 14:30

13th Dec 2022, 13:00 - 14:30

Training & Learning

Training & Learning

30th Jun 2022, 13:00 - 14:00

12th Jul 2022, 15:00 - 16:30

Local Government

Local Government

21st Sep 2022, 13:30 - 15:00

13th Dec 2022, 10:30 - 12:00

Rail Industry

Rail Industry

Next Date TBC

Digital Channel Planning

Digital Channel Planning

Next Date TBC

Back Office & Processing Operations

Back Office & Processing Operations

14th Jul 2022, 11:00 - 12:30

28th Sep 2022, 11:00 - 12:30

14th Dec 2022, 11:00 - 12:30

Field Planning

Field Planning

4th Jul 2022, 13:00 - 14:30

28th Sep 2022,  09:30 - 11:00

14th Dec 2022,  09:30 - 11:00

Branch & Retail

Branch & Retail

4th Jul 2022, 13:00 - 14:30

22nd Sep 2022, 09:30 - 11:30

7th Dec 2022, 09:30 - 11:30

Contact Centre Platforms

Contact Centre Platforms

20th Sep 2022, 13:30 - 15:00

6th Dec 2022, 13:30 - 15:00

Outbound Contact

Outbound Contact

29th Sep 2022, 10:30 - 12:00

14th Dec 2022, 13:30 - 15:00

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