Prices And Booking – National Conferences 2021

  • This year our National Conferences for Planning, Insight & Customer Experience will be held virtually across the week of 1st November, to be as accessible as possible to everybody. 
  • Our Community Connection face-to-face event will be on Tuesday, 9th November at Crewe Hall, Crewe from 08:30 until 17:00, COVID regulations permitting. It is our first face-to-face national event for over 2 years and places are strictly limited, to ensure safe use of the space. They will be allocated on a first-come basis.  

Places are free to members using member places in line with the level of membership. 1 place purchased within a membership gives you a place at both the Virtual and Face to face event. Extra places for each event (either Virtual or Face-to-Face) can be purchased at £625 exclusive of VAT.

All paid for places must be settled before the conference begins. A credit card guarantee can be used to hold a place. All bookings are subject to The Forum's normal terms which can be read here. Cancellation does not automatically mean an invoice is no longer payable.


Book your place now

Please complete this for to book your place(s). You will need to complete a form for each person who is attending or email events@theforum.social if you would like to make a block booking for your team.


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About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Webinar Series 2

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.

Conferences

National Conferences 2021
w/c 1st November Virtually and 9th November face-to-face
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2021
Catch up on the highlights
Learn first-hand from practitioners and business leaders who are delivering successful change.

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High Peak
SK17 1DL

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