Community Connection

9th November 2021

View more details on the conference agendas | Planning | Insight & Quality| Community Connection|

Crewe Hall,
Weston Road, Crewe, CW1 6UZ

See the hotel's Clean and Safe Policy for Covid.

By Rail
Crewe Station is 2.2 miles away. Click here for train tickets and schedules. 

By Air
Manchester International Airport is 29 miles away

Taxi service is Carz4U - 01270 588888 or Beeline 01270 656461

By Car
Located off J16 M6 and we have over 500 complimentary parking spaces


Rooms can be booked for £99.00 bed and breakfast per night, subject to availability.

Please call 0300 107 1599 to book and provide a credit card guarantee.

Rate available until 4 weeks before arrival.

Gold Sponsors


Specialist Sponsors & Exhibitors


About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Webinar Series 2

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.


National Conferences 2021
w/c 1st November Virtually and 9th November face-to-face
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2021
Catch up on the highlights
Learn first-hand from practitioners and business leaders who are delivering successful change.

Get in touch
The Forum,
PO Box 173
High Peak
SK17 1DL

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