Assisted Learning Pathways

Our Assisted Learning Pathway is a six-month programme which blends virtual learning with regular tutorials, so you can join from wherever you are. Explore how to implement new approaches in key specialist areas, with modules updated to show the latest trends & development. Build skills in bite-sized steps and in interactive ways, as part of a group alongside others.


“On both a personal and professional note, the timing of this programme was perfect! It has changed my way of thinking about not just  work but also personally to different situations.

It has made me more proactive in preparation for meetings/presentations as I am able to apply the techniques I have learned to get the desired results from my audience and to also ask more insightful questions to gain a better understanding of the task/situation. I have applied this to my immediate team but also to my wider stakeholders.”

James Waller, Strategic Change Analyst, e.on


Capacity Planning, Forecasting & Budgets Assisted Learning Pathway

W/C 1st March 2021, Virtual Learning

This course gives you knowledge to support you in your role and overcome the obstacles you face, to help you create a culture of data-driven decision making.

After this course, you will understand;

 - The key numbers in a capacity plan & how to explain them
 - How plans & forecasts flows from strategy & budgets through the entire planning cycle
 - Managing data to ensure a single version of the truth

Capacity Planning, Forecasting & Budgets Assisted Learning Pathway

W/C 17th May 2021, Virtual Learning

This course gives you knowledge to support you in your role and overcome the obstacles you face, to help you create a culture of data-driven decision making.

After this course, you will understand;

 - The key numbers in a capacity plan & how to explain them
 - How plans & forecasts flows from strategy & budgets through the entire planning cycle
 - Managing data to ensure a single version of the truth

Capacity Planning, Forecasting & Budgets Assisted Learning Pathway

W/C 6th September 2021, Virtual Learning

This course gives you knowledge to support you in your role and overcome the obstacles you face, to help you create a culture of data-driven decision making.

After this course, you will understand;

 - The key numbers in a capacity plan & how to explain them
 - How plans & forecasts flows from strategy & budgets through the entire planning cycle
 - Managing data to ensure a single version of the truth

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team


About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Series

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.

Conferences

National Conferences 2020
30th Nov to 10th Dec
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2020
Catch up on the highlights
Learn first-hand from practitioners and business leaders who are delivering successful change.

Get in touch
The Forum,
67 Europa Business Park,
Birdhall Lane,
Stockport, SK3 0XA

Copyright © 2021 - All Rights Reserved - theforum.social