Our Heroes are outstanding customer professionals, with exceptional personal contribution in developing professionalism and best practice.
Forum Hero awards were presented to three outstanding customer professionals, active in our Customer Strategy & Leadership Forum, recognising their exceptional personal contribution in developing professionalism and best practice. They join our growing rank of heroes, reflecting excellence at all levels in our profession.
Categories: Library, The Forum Events, Forum Heroes
We have now launched our programme of activity for 2021, combining the very best of virtual and face-to-face to offer you a variety of ways of maximising your membership.
The forced virtual environment of 2020 has given us a huge learning opportunity to understand how we can grow our community, make more events easier to access whilst still ensuring value.
These can be accessed through your membership, or pay-as-you-go.
Categories: Library, Planning & Resourcing, Quality & Customer Experience, Data, Analytics & Insight, Strategy & Leadership, Beyond The Contact Centre & Back Office, Learning & Development, Digital & Omni-Channel, News & Events, The Forum Events
For 10 years our Forum Hero Awards have spotlighted role models for each community of best practice - individuals who stand out for how they learn and share. For 2020, we recognise 3 further Forum Heroes:
The Forum Hero awards were presented to four outstanding customer professionals, recognising their exceptional personal contribution in developing professionalism and best practice. They join our growing rank of heroes, reflecting excellence at all levels in our profession.
Forum Hero awards were presented to five outstanding customer contact professionals, recognising their exceptional personal contribution in developing the role of planning, analysis of quality. They join our growing rank of heroes, reflecting excellence at all levels in our profession.
Forum Hero awards were presented to five outstanding customer contact professionals, recognising their exceptional personal contribution in developing the role of planning, analysis or quality. They join our growing ranks of heroes, reflecting excellence at all levels in our profession.
The Forum Hero awards were presented to five outstanding customer contact professionals, recognising their exceptional personal contribution in developing the role of planning, analysis or quality. They join our growing ranks of heroes, reflecting excellence at all levels in our profession.
Planning Forum Hero awards were presented to five outstanding customer contact professionals, recognising their exceptional personal contribution in developing the role of planning, analysis or quality. They join our growing ranks of heroes, reflecting excellence at all levels in our profession.
The Planning Forum Hero awards are now in their 4th year. Each year outstanding contact centre planning professionals are chosen to join the small, elite but growing band of Heroes. These individual awards recognise the exceptional personal contribution they have made in developing the contribution of planning within their own organisations and developing best practice and professionalism in the wider industry.
The Planning Forum Hero awards are now in their 3rd year. Five more outstanding contact centre planning professionals have been chosen to join the small, elite but growing band of Heroes. These individual awards recognise the exceptional personal contribution they have made in developing the contribution of planning within their own organisations and developing best practice and professionalism in the wider industry.
Launched last year, Planning Forum Hero awards were presented to five outstanding customer contact planning professionals.
This year, for the first time, as part of our 10 year anniversary celebrations, four outstanding contact centre planning professionals were presented the new Planning Forum Hero awards.