Awards Judging Panel 2021

Zoe Smy

Published on 04 September 2019

Zoe Smy

Zoe Smy, Lead Planning Manager for BGL Group

Responsible for multi-functional planning reaching across inbound, outbound, web chat and digital innovation/AI. She has over 20 years’ experience in contact centre planning and holds a BSc in Customer Contact Management.
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Author: Leanne McNamee

Categories: Conferences, 2020 Judges, 2021 Judges



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