Innovation & Transformation Awards Judging Panel 2020

Experienced external judges, together with experts from The Forum, visit finalists on-site, to meet with agents, managers and others to individually assess the scope and impact of each innovation.

Scott Clifford

Published on 04 September 2019

Scott Clifford

Scott Clifford, Senior Leader Global MI & Insights at Worldpay from FIS, the world’s largest payment provider. 

With over 20 years’ experience in contact centres and has worked in Senior Planning and MI roles for the last 15 years. In 2017, his team won Team and Project of the Year at the National Conference.

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