2025 Best Practice Guide
Raising Standards

Innovation & Transformation Awards

2024 Winners & Finalists

Winners
  • Overall Innovation of the Year - indeed
  • Leading Global Transformation - indeed
  • Business & Employee Flexibility - HGS
  • Planning Transformation - Leeds Bradford Airport
  • Operational Excellence - Novuna
  • Service Transformation - OVO Energy
  • Planning Team of the Year - TSB
  • Best Practice in Shift Review - Lloyds Banking Group
  • Best Practice in Branch Planning - Bank of Ireland

2023 Winners & Finalists

Winners
  • Overall Innovation of the Year - FIS
  • Customer & Colleague Experience - FIS
  • Automation & Continuous Improvement - Water Plus
  • Inclusivity - Northern Rail & Hellon

2022 Winners & Finalists

Winnners
  • Innovation of the Year was won by Sky Agile Planning Team
  • Planning Transformation: Sky Agile Planning Team
  • Unlocking Value: FIS
  • Leadership Transformation: BT-EE-Plusnet (Customer)
  • Digital Innovation: Dwr Cymru Welsh Water

2021 Winners & Finalists

Winners
  • Innovation of the Year was won by North Yorkshire County Council
  • Collaborative Innovation: North Yorkshire County Council
  • Learning Culture: FIS Group
  • Engaged Homeworking - Sensée
  • Collaborative Planning - Serco

2020 Winners & Finalists

Winners
  • The over all 2020 Innovation & Transformation Of the Year Award was given to Openreach
  • Award for Innovation at Pace: Openreach
  • Award for Enterprise Planning: Yorkshire Ambulance Service
  • Award for Collaborative Culture: Three Ireland
  • Award for Continuous Improvement: Sky
  • Award for Business Process: Legal & General Group Protection
  • Award for Customer & Colleague: Jet2 Holidays