Upcoming Leadership Events

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum hold events for leaders to network and hear from inspirational speakers through out the year.

Leadership Forum

Published on 26 September 2018

Leadership Forum

26th September, Blackfriars London

Leadership Forum - 26th September  

Blackfriars, London  8:30 - 13:00

Our Keynote speaker David Simoes- Brown , CEO at 100% Open will talk about  "Open Innovation " including the crowd sourcing of ideas.

David is an evangelist for open innovation. His background in advertising strategic planning led to a deep fascination with human nature and emotions. 100% Open is already changing the culture of multinationals. David brings a truly global perspective, trained as a qual & quant researcher, specialising in research on human emotions, with experience in innovation, product design, identity design and brand strategy.

It will be a morning of simulating thought, discussion and networking with other business leaders. We will work in groups addressing one of our key issues together and exploring new approaches by solving together. After lunch, if you can stay, there will be round-table workshops – including groups for award judges and peer-assessors in our standards programmes.   

Agenda

Hosted in the UBM building in Blackfriars, overlooking the City of London, this prestigious leadership event is a great chance to meet with colleagues and discuss the issues raised.

08:15 Arrive for networking and breakfast.
09:00 Presentation followed by discussion and the chance to interact with our keynote speaker 
13:00 Close 
You may wish to stay for lunch and meetings afterwards

Sponsored by:

 

Comments (0)Number of views (75)
Print

Theme picker

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team


About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Workshops

MI & Performance Analysis
9th- 10th October, Manchester
Understand best in class and how to improve data structure & accuracy and analysis techniques.

Other Learning Workshops

Conferences

National Conferences 2019
6th November 2019
Annual conferences dedicated to the needs of their communities.

Customer Strategy & Planning 2020
27th & 28th April 2020
Learn first-hand from practitioners and business leaders who are delivering successful change.

Get in touch

Copyright © 2019 - All Rights Reserved - theforum.social