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"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

Published on 26 June 2025

2025 Awards Case Study: Saving time and millions with digital workers

Aldermore Bank had ambitious plans. As a growing financial institution, they wanted to improve efficiency, help their staff, and offer a better experience for customers. But they faced a challenge. Processes were slow, repetitive tasks were taking up too much time, and they needed a way to do things smarter. That’s where automation came in. The idea wasn’t just to implement technology—it was to create something that worked for the people using it.