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Published on 12 June 2025

2025 Awards Case Study: Making retirement simpler, faster, and more secure

When Brightwell reviewed how members retired from the BT Pension Scheme (BTPS), they found a major issue. The process was slow, full of paperwork, and often left members confused or frustrated. Retirement is a significant life milestone, but the experience felt outdated and stressful. Brightwell aimed to change that with a full digital transformation, not just small improvements.

Awards Submission

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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Upcoming Webinars

2025 Awards Case Study: Making retirement simpler, faster, and more secure

Best Practice Awards Session

Awards Submission