Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

Published on 27 July 2021

Delivering Value With Targets

There is no point setting targets if they don’t deliver value and benefits. In this module;
 - Learn how good targets can deliver value, benefits and return on investment
 - See the pros and cons of competitive and collaborate targets
 - Hear how to avoid targets driving the wrong behaviours

This also includes an exercise. Download the exercise.


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