2025 Best Practice Guide
Raising Standards

Scheduling & Wellbeing Modules

Scheduling is much more than creating shifts, so we have designed a series of webinars to explore the opportunities in developing the right flexibility strategy for your business.

2026 Summer Best Practice Showcase (In-person)

Thursday 25th June 2026, Queens Hotel, Leeds

Learn WHAT our award finalists are doing to continue “Raising Standards in Customer Operations”
This conference offers a unique chance for you to learn directly from our Awards winners. You will hear from the teams and individuals who are making a difference in their business, powerful partnerships whether that is with a technology provider or an outsource partnership. Finally, you can discover how large transformation projects have made massive changes in any business.