2025 Best Practice Guide
Raising Standards

Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

2025 Awards Case Study: Changing the game, one step at a time

Published on 19 June 2025

2025 Awards Case Study: Changing the game, one step at a time

The OVO Central Planning Team aren’t the kind of people who shout about what they do. But their impact has been huge. They sit at the heart of OVO, making sure the right people are in the right place at the right time to serve customers better. It sounds simple, but the reality is anything but. Managing demand, predicting future needs, and supporting teams across the business takes skill, patience, and the ability to adapt fast.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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