Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

Published on 26 June 2025

2025 Awards Case Study: A Calabrio implementation that really paid off

Home Group’s workforce management system was outdated, clunky, and no longer fit for purpose. It made scheduling a headache, created inefficiencies, and left both employees and customers frustrated. They wanted a modern, cloud-based solution. This solution should streamline operations, offer better insight into workforce performance, and, importantly, enhance the experience for both employees and customers.