2025 Best Practice Guide
Raising Standards

Case Studies Modules

Find out how other organisations transformed the way they worked. Learn from almost 20-years of Innovation Award case studies, to take away practical ideas for your own workplace. These case studies are available for Members only please register on the website to view.

2025 Awards Case Study: A new approach to NHS 111

Published on 26 June 2025

2025 Awards Case Study: A new approach to NHS 111

When DHU Healthcare, a not-for-profit Community Interest Company that provides NHS services in the Midlands, were looking to modernise the telephone system for its NHS 111 service, they were looking for more than just a tech supplier.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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