2025 Best Practice Guide
Raising Standards

Upcoming Leadership Events

Are you a Director or Senior Leader? Join our regular forums to raise standards in customer operations together. The Forum holds events for leaders to network and hear from inspirational speakers throughout the year.

Each session will be recorded, with an edited transcription published and shared around the wider group and community. Future sessions will develop previous discussions and bring in new questions. Each month a new article will be published designed to be built upon exploring new different, but connected, topics. This will lead to a comprehensive article reflecting the comments of all sessions. Each discussion group will be kept small, to give each attendee the opportunity to contribute and answer the key questions, whilst allowing time for the topic area to grow.

Virtual Network Group For Strategy & Leadership

Published on 26 June 2024

Virtual Network Group For Strategy & Leadership

Thursday 26th June 2025, 09:30 - 11:30

Event date: 26/06/2025 09:30 - 11:30 Export event

When Is Too Much Flexibility the Problem?
 
Join our Strategy & Leadership group as we open the discussion on “When Is Too Much Flexibility the Problem?”
“If flexibility is part of your workforce offer, then so too is the duty to make it work well.”
This discussion group is designed to draw out examples of what is working and what isn’t. We want to gather your thoughts and experiences so we can develop thought leadership and establish best practice.
 
What does best practice look like when offering flexibility that genuinely supports work-life balance without encouraging overwork or blurred boundaries? What examples have you seen where flexible working was structured well, and how did it benefit both individuals and the business?
 
What organisational habits, assumptions, or systems currently block healthy flexible working practices? What would need to change, e.g. policies, manager behaviours, tools, or culture, for flexibility to work better for everyone?

If you would like to get involved in this group please email  events@theforum.social to be booked in

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Book for one of our events to experience our exceptional community by completing the form below or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team