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Free Webinar: How to Turn Customer Conversations into Actionable Insight in partnership with talkdesk

Published on 24 January 2023

Free Webinar: How to Turn Customer Conversations into Actionable Insight in partnership with talkdesk

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Event date: 24/01/2023 12:00 - 13:00 Export event

Great insights help brands to strengthen their customer experience and adapt to the needs of their customers. Companies need the right tools to capture more data from conversations since these are a great way to gather insights.
 
At this webinar you will learn:
 - The 4 attributes of useful conversational insights
 - How to get the data for conversational insights
 - How AI can analyse conversations at scale

You may be evaluating solutions for improving customer experience and contact centre performance. This whitepaper on "Great expectations: Satisfying the modern customer" and ebook "A guide to contact center benchmarking" may be of interest to you. These resources will provide you with valuable insights and can give you a preview of what Talkdesk can do for your company.
 
We understand that you may have specific requirements and Talkdesk would be happy to schedule a free demo and discuss how our solutions can meet your specific needs.

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As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team