Innovation & Transformation Awards Judging Panel 2020

Experienced external judges, together with experts from The Forum, visit finalists on-site, to meet with agents, managers and others to individually assess the scope and impact of each innovation.

David Edwards

Published on 04 September 2019

David Edwards

David Edwards, Support Services Director at Capita PIP

David is responsible for Contact Centre Operations, Field & Contact Planning, Performance Management & MI. With 20 years' experience, he has been a finalist and award winner. He was presented a Planning Hero Award in 2017.

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Author: Alison Conaghan

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