2023 Customer Strategy & Planning (Virtual)

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Enhancing Efficiency and Engagement across 169 Branches at Bank of Ireland

Published on 10 April 2024

Enhancing Efficiency and Engagement across 169 Branches at Bank of Ireland

2024 Innovation & Transformation Awards

Bank of Ireland has embarked on a transformative journey aimed at enhancing efficiency, transparency, and employee engagement across its branch network. Through the implementation of new systems and working practices, the bank is not only streamlining operations but also fostering a culture of collaboration and continuous improvement.
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