Best Practice Guides

Take a look at our full range of Best Practice Guides - outstanding books that bring together highlights from our extensive online member library of best practice materials. Designed not only to inspire, but also to identify practical insight and provide toolkits and hot tips, we intend our resources to help you to raise standards across the industry. Packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice.
You need to log in to the website to download an e-book PDF of the Best Practice Guides. Click on My Account at the top right to register or Log In.

Published on 09 March 2022

Partner Event: Join Alvaria for the Credit Connect Technology Think Tank New Generations in Lending.

Join Alvaria on 29th March at 1:00 PM GMT for the Credit Connect Technology Think Tank New Generations in Lending.

Learn more about the current lending technology landscape – how wider society impacts lending patterns and the role of digitalisation in lending and repayments. Plus, find out more about impact of new lending models such as Buy Now Pay Later (BNPL).

Speakers include Jason Wassell Chief Executive, Consumer Credit Trade Association, Leon Tunnicliffe, Global Head of Credit Risk and Fraud, Etika and Zach Morrison, Product Marketing Manager, Alvaria.

We’ll focus on the steps involved in making effective repayments while maintaining contact center compliance with industry regulations and protecting sensitive customer data.