This module explores Quality Calibrations, focusing on methods to ensure consistency and clarity in quality assessments:
- Purpose of Calibration: Emphasises the importance of calibration for maintaining consistent standards and ensuring fairness in quality assessments.
- Key Steps to Calibration: Details essential steps such as identifying variances, focusing on critical issues, understanding discrepancies, defining standards, and implementing actions.
- Calibration Strategies: Advocates for customising the calibration process and involving relevant personnel like quality assessors and frontline advisers to align with organisational goals.