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"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

2025 Awards Case Study: Saying yes and making it happen

Published on 19 June 2025

2025 Awards Case Study: Saying yes and making it happen

The NHS Business Services Authority (NHSBSA) might be a name you don’t know. But, nearly everyone in the UK has used its services at some point. The organisation works hard behind the scenes. It manages NHS payments and processes prescriptions. The Workforce Planning Team at NHSBSA is making a real impact on how the organisation develops its staff and plans ahead.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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