Scheduling is much more than creating shifts, so we have designed a series of webinars to explore the opportunities in developing the right flexibility strategy for your business.
Published on 28 July 2022
Event date: 28/07/2022 12:00 - 13:00 Export event
We are not short of data when it comes to managing contact centres. But how do we best translate data into action? What do we really mean by insights? And how do we embed the right behaviours within our teams? Join this session to learn about the power of people data and how to best drive ownership and change within your teams
View the slides
Author:
Categories: On-Demand Webinar Recording, Library, Data, Analytics & Insight
Tags: