Quality & Customer Experience Modules

Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.

Published on 28 April 2020

Introduction to Stakeholder Management

Without being able to work alongside key stakeholders, there is little value to being an excellent planner as your plans will not come to fruition! You need to understand who your stakeholders are and how to communicate with them successfully.
- Learn how to map your stakeholder network
- See how different people benefit from different approaches and language
- Understand how to make your outputs flexible for multiple audiences