Quality & Customer Experience Modules

Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.

Published on 27 January 2021

Free Webinar: 2021 Theme & Best Practice Programme Launch

Hosted on 27th Jan 2021 by Phil Anderson

Learn how The Forum can inspire and support you during 2021, making the most of your membership and the community of best practice.

- Learn about our theme for 2021 and the context and possibilities for the year ahead
- Hear the shortlisted finalists for the 2021 Awards as they are announced
- Find out about our Best Practice programme for 2021 and how to get involved for members and the wider community.