2025 Best Practice Guide
Raising Standards

Case Studies Modules

Find out how other organisations transformed the way they worked. Learn from almost 20-years of Innovation Award case studies, to take away practical ideas for your own workplace. These case studies are available for Members only please register on the website to view.

2025 Awards Case Study: Saying yes and making it happen

Published on 19 June 2025

2025 Awards Case Study: Saying yes and making it happen

The NHS Business Services Authority (NHSBSA) might be a name you don’t know. But, nearly everyone in the UK has used its services at some point. The organisation works hard behind the scenes. It manages NHS payments and processes prescriptions. The Workforce Planning Team at NHSBSA is making a real impact on how the organisation develops its staff and plans ahead.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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