Best Practice Events & Live Case Studies

We facilitate Live Case Studies and best practice days, to share learning from our Award winners and finalists over the summer months, especially from the Transformation & Innovation Awards. This is another great opportunity to learn about the fantastic things that these organisations have achieved. These are interactive events to allow plenty of time for questions with key stakeholders in the transformation and networking with other delegates focussed on the same challenges.

As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

All Live Case Studies Videos are available to all Forum Members. You will need login to gain access or register if you don't have a login.

Once logged in they will appear on this page. Click on Read More to view the video.

Published on 26 June 2025

2025 Awards Case Study: Building a global planning team that works

OVO set out to deliver their vision to become a Forecasting & Planning centre of excellence which would enable them to move onto the next stage of their evolution, to support this they weren’t just looking for a supplier—they were looking for a true partner.

The search for the right partner took them across India, where they met with multiple suppliers. But in Mumbai, something clicked. Firstsource stood out not just for their impressive credentials but because they felt human. From the moment OVO walked through the doors, there was warmth, transparency, and a genuine connection. It was clear this wasn’t just another business transaction; it was the beginning of a strong working relationship.