Katherine Potter, Membership Engagement Manager

07852 338 471

Katherine works with the team to develop and support our membership. She has been with the Forum for over eight years, a period which has seen a huge expansion of membership and services.
Katherine's background is in sales and marketing, and she has worked across a range of sectors and industries. Her role is to strengthen our business development capacity by continually improving the way we communicate with our members and the wider interested public.
The Forum's aim is to promote best practice and professionalism in customer contact operations. As such, Katherine is interested in talking to all professionals who want to raise their own and industry standards, organisations who supply and support this market and who wish to partner with us to develop best practice, and the media to promote this message more widely.



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