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"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

Published on 24 September 2025

The Art and Science of Decisions

How can we combine data and human intuition to drive continuous improvement? Today, there is huge excitement about the potential of data, machine learning, and AI. With these tools, we’re capturing more data than ever. We’re pushing our analysis to new heights.

Many organisations aim to be fully data-driven. They want to rely on objective data, not guesswork or gut feeling. This shift enables better decisions. It uses real-time insights, past trends, and predictive analytics. When data is our foundation, businesses can reduce risks. They can identify trends and seize opportunities with greater confidence.

This article was first published in the 2025 Best Practice Guide - Raising Standards

To download a full digital copy of the Best Practice Guide, click here.

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Author: Leanne McNamee

Categories: Library