2025 Best Practice Guide
Raising Standards

Best Practice Guides

Take a look at our full range of Best Practice Guides - outstanding books that bring together highlights from our extensive online member library of best practice materials. Designed not only to inspire, but also to identify practical insight and provide toolkits and hot tips, we intend our resources to help you to raise standards across the industry. Packed with case studies, research, thought leadership and supplier listings, this is the year-round resource that contains the jewels of the year’s best practice.
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2025 Awards Case Study: Redefining workforce flexibility

Published on 26 June 2025

2025 Awards Case Study: Redefining workforce flexibility

eBay had a challenge. They, like many businesses, wanted to give their team mates more flexibility. They also aimed to keep operational efficiency. Traditional scheduling models weren’t cutting it. Employees needed more control, but the systems in place couldn’t handle the level of autonomy they envisioned. Enter QStory, a partner that wasn’t just selling software but was willing to listen, collaborate, and push the boundaries of what was possible.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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