2021 Customer Strategy & Planning Speakers

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Operational Readiness

21 Mar 2024
Operational Readiness

This video is to accompany the article in the 2024 Best Practice Guide: Shaping the Future

Operational readiness: managing volatility on Page 9.

You can download a copy of the 2024 Best Practice here.

  • 21 March 2024
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Categories: LibraryPlanning & ResourcingOperational ImprovementData, Analytics & InsightStrategy & LeadershipBack Office & Beyond The Contact CentreDigital & Omni-Channel
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