The Forum's Customer Strategy & Planning conference speakers for 2021 are a wide variety of experts and professionals.
In 2021 we launched the first iteration of our Learning Pyramid with its purpose to focus our minds on moving beyond mandated learning to broaden our skill sets and build the learning habit so we can develop more and truly become a lifelong learner.
Our industry continues to change at pace so the ability to learn and adapt is one of the crucial assets for individuals and businesses alike. That could be mastering the basics of a role, deepening your expertise or pushing the boundaries of innovation, learning is what drives progress.
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This article was first published in the 2025 Best Practice Guide - Raising Standards
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