The Forum's Customer Strategy & Planning conference speakers for 2021 are a wide variety of experts and professionals.
In the past 10 years, employee management and support have changed a lot. In the last decade, we’ve learned a lot about raising a thriving, resilient, and values-aligned workforce. This evolution is in the 8 Key Considerations. They are now the pillars of our workforce strategy and culture. Here’s how our thinking has evolved on each issue. It leads to a framework that links employee well-being, performance, and a shared purpose. We have reviewed every Best Practice Guide since 2009. This is to see how our thinking has evolved. Use our 8-key considerations framework to structure the changes. It will help us set a standard practice for 2025.
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This article was first published in the 2025 Best Practice Guide - Raising Standards
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