2021 Customer Strategy & Planning Speakers

The Forum's Customer Strategy & Planning conference speakers for 2021 are a wide variety of experts and professionals.

2025 Awards Case Study: Rethinking forecasting to work smarter, not harder

2025 Awards Case Study: Rethinking forecasting to work smarter, not harder

At eBay, forecasting is always an important function, but it is also complicated. The team have analysts in different countries. Each one used their own models, processes, and ways to interpret data. Over time, what started as small tweaks to fit regional needs had grown into a tangled web of different forecasting approaches. It wasn’t broken, but it also wasn’t as efficient as it could be.

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