Contact: Amanda Sibley
T: 0208 326 8326
E: contact@businesssystemsuk.com
W: www.bslgroup.com
Address:
462 London Road,
Isleworth,
Middlesex,
TW7 4ED
Business Systems (UK) Ltd specialises in providing innovative Workforce Optimisation and Customer Insight technologies to Contact Centres. Throughout our 30+ years of providing technology in this market, we’ve built an impressive reputation for implementing best-fit solutions and processes to unlock effective answers to customer and employee challenges. Our solutions range from:
- Call Recording and Call Data Management
- Analytics of Customer Interactions and Feedback
- Cloud Contact Centre Solutions
- Back Office Workforce Optimisation
- Workforce Management
- Quality Monitoring
- Robotic Process Automation
We represent some of the most recognised global innovators in the industry (NICE, NICE inContact, Redbox, Calabrio) as well as developing our own technology.