Exhibition & Networking

A highlight of the conference for many delegates is the extensive supplier expo area which co-exists with the event. Situated alongside the main conference rooms, this allows attendees to mix conference sessions with the opportunity to get technical demonstrations from leading Contact Centre suppliers.

2020 Exhibitors expected Include:


Media Partners

Information for Exhibitors

Details for Exhibitors 2020 - Small Stand

Details for Exhibitors 2020 - Large Stand

Gold Sponsors

Silver Sponsors


Leadership Sponsors


Dinner Sponsor

About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

Upcoming modules

We have a wide range of virtual modules coming up.

Covid-19 Series

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.


Customer Strategy & Planning 2020
28th & 29th September 2020
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2019
Catch up on the highlights
Annual conferences dedicated to the needs of their communities.

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