2020 Customer Strategy & Planning Speakers

The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.

Rodney Assock

Rodney Assock

Director Culture & Corporate Responsibility

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Paul Milloy

Paul Milloy

Director of Planning

British Gas

Keir Greenwood

Keir Greenwood

VP & General Manager Customer Success

Arise

Benedicte Frew

Benedicte Frew

Head of Distribution Planning & Strategy

Skipton Building Society

Stuart Dorman

Stuart Dorman

Chief Innovation Officer

Sabio

Phil Anderson

Phil Anderson

Director

The Forum

Paul Smedley

Paul Smedley

Founder & Chair

The Forum

Jimmy Hosang

Jimmy Hosang

CEO

The Modular Analytics Company

Ian Chappel

Ian Chappel

Solutions Engineer

NICE Systems UK Ltd

David Preece

David Preece

Head of Programme Delivery

The Forum

Emma Botfield

Emma Botfield

Director of Customer Services

RS Components

Ian Robertson

Ian Robertson

Insight & Quality Specialist

The Forum

Simon Butler

Simon Butler

Head of Planning & Business Insight

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Alison Conaghan

Alison Conaghan

Planning & Insight Specialist

The Forum

Sean Northam

Sean Northam

Management Consultant

The Modular Analytics Company

Phil Coole

Phil Coole

Senior Operational Planning Manager

LV= Insurance

Michelle Gough

Michelle Gough

Senior Planning Manager

Yorkshire Ambulance Service

Henry Carman

Henry Carman

MI Manager

L&G

Chris Wilkinson

Chris Wilkinson

Cx Strategic Resource Manager

LNER

Arnaud Carrette

Arnaud Carrette

Head Of Group Protection Operations

L&G

Ed Creasey

Ed Creasey

Director of Pre-Sales

Calabrio

David Vernon

David Vernon

Snr WFO Solutions Consultant 

Aspect

Scott Budding

Scott Budding

WPO Manager

Business Systems Ltd

Alex Stenton Hibbert

Alex Stenton Hibbert

Team Sales Manager

Business Systems Ltd

Nigel Gale

Nigel Gale

Regional Vice President

Anaplan

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Conferences

Customer Strategy & Planning 2020
28th Sept - 9th Oct, Virtually
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2019
Catch up on the highlights
Annual conferences dedicated to the needs of their communities.

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