Managing Director
Understanding & Learning Ltd
Head of Operational Reporting, Analytics & Workforce Planning
Payrix
Resource Planning Director
G4S
Head of Resource Planning
Senior Manager, Strategic Governance
Head of Distribution Planning & Strategy
Skipton Building Society
Enterprise Analytics Leader
Anglian Water
Head of Planning
Capita
Director of Planning
BT-EE-Plusnet
Planning & Resourcing Manager
CompareTheMarket
CX Strategic Resource Manager
LNER
Director of Global Service Performance
Airbnb
Transformation Director
British Gas
Communications and Development Manager
Motability Operations
Head of Quality
ex Npower
Operations Support Manager
Three Ireland
Business Performance Director
VitalityHealth
Senior Quality Control Manager
Zopa Ltd
Managing Partner
Douglas Jackson
Head of Operational Resource Planning
Legal & General
Head of Business Planning
Forecasting & Capacity Manager
RSA
Head of Group Workforce Planning & Optimisation
Severn Trent Water
Head of Home Service Planning
Sky PLC
Contact Centre Manager
Transport for London
Enterprise Planning Lead
Vendor Relationship Manager
Worldpay from FIS
Business Innovation & Customer Experience Lead
NHS Business Services Authority
Head of Capacity Planning & Scheduling
Yorkshire Ambulance Service
Head of Planning, MI & Change
Sainsbury’s Bank & Argos Financial Services
Business Consultant (Data Science)
Silver & Community Sponsors