2020 Customer Strategy & Planning Speakers

The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.

Introduction To The Insight Cycle

Our best practice framework for data, analytics & insight, has the Scientific method at its heart and draws inspiration from methods that drove success with the planning framework last year. In this module we;   
 - Explore the scientific method
 - Introduce our new insight cycle
 - Share an exercise to identify the gaps and opportunity in your data, analytics and insight processes.


  • 2 August 2021
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