2020 Customer Strategy & Planning Speakers

The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.

Workforce Strategy

Workforce Strategy

Your workforce strategy delivers your strategic objectives, however this too often is an afterthought after budgets have been agreed. This module explores the importance of a fully costed operating model.

 - Linking the shifts that are worked to the business strategy
 - Benchmark your current approach against the maturity model
 - Have clear next steps to improve your workforce strategy

  • 15 September 2023
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