2020 Customer Strategy & Planning Speakers

The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.

Root Cause Analysis

Root Cause Analysis

Hosted on 21st April 2020 by Ian Robertson

Root cause analysis is a core skill for analysts and forecasters but is something that few of us do well.  If we want to predict or shape the future it is vital that we understand the past. In this webinar we will explore:

- Why do we need root cause analysis
- How do we ensure we are asking the right questions
- Common Mistakes
- Use of technology to support root cause analysis

  • 21 April 2020
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