The Forum's Customer Strategy & Planning conference speakers for 2020 are a wide variety of experts and professionals.
Learn how Capacity planning is a fundamental part of the Planning Cycle, how modelling Capacity influences budget decisions and supports the implementation of strategy by linking commercial plans to resourcing. Learning outcomes include: - Types of Capacity. Further your understanding in the types of capacity and how they can used as powerful tools in managing expectations and driving decision. - Assumptions. Explore the assumptions you should be including in your capacity plan, understand how to calculate variables and use them to improve utilisation of existing capacity and improve effectiveness. - Process. Understand the key principles of Governance and Operating Rhythm.